Fraud and Risk Management

Understanding disputes, claims, chargebacks, and bank reversals: A guide for SMBs

Sep 14, 2023

From a simple misunderstanding to an accidental human error, many businesses experience a customer dispute or complaint every so often. It can happen to a business of any size and in any industry.

Reduce chargebacks without sacrificing sales: A comprehensive guide for merchants

Sep 7, 2023Article

Business crisis: Cathryn Lavery tells us all about navigating a financial crisis

Aug 24, 2023Article

What is friendly fraud? A guide for small business owners

Aug 21, 2023Article

What is risk management: all you need to know for your business

Aug 8, 2023Article

What is a chargeback, and why do they matter for merchants?

Jul 20, 2023Article

What are payment reversals and how to avoid them

Jun 30, 2023Article

A Global Study into the True Cost of Online Fraud

Mar 16, 2023

Ensuring secure online transactions and mitigating the impact of fraud is critical to maintaining customers’ confidence and trust when purchasing products and services. However, as shown in research conducted by the Ponemon Institute, sponsored by PayPal, organizations continue to struggle with achieving the right balance between preventing failed transactions and having a secure payment process. Organizations represented in this research lose an average of $3.7 million per year due to fraudulent online transactions.

Ways to Mitigate Fraud Risk During a Recession

Jun 29, 2023Article

Minimize Fraud Losses with Chargeback Solutions

Jun 9, 2023Article

Enterprise Fraud Management Solutions

Jun 9, 2023Article

Ecommerce fraud trends and how to prevent them

Apr 10, 2023Article

Payment disputes: What are they, steps to respond and how to resolve them

Apr 10, 2023Article

Point of sale fraud: credit card fraud protection

Apr 5, 2023Article

Business continuity plan and how to create one

Mar 31, 2023Article

13 signs of fraudulent activity to look out for

Mar 17, 2023Article

The right balance: how online retailers can fight fraud and false declines