Customers start on your website
They start the process by entering their order number and zip code in your return portal.
Flexible ways to exchange
They’ll choose from a variety of ways to exchange or return—with incentives that could help you retain revenue.
Convenient ways to return
Customers then pick their preferred dropoff option. We’ll help them make the most sustainable choice.
Drop it off
They bring their items to any Return Bar location—no packaging or label needed. Or they can print a prepaid label at home and send the return back.